Network Assessment Test


Welcome! Use this tool to quickly assess your network quality and ensure it's fully prepared to support your unified communications and contact center services smoothly.

  1. Use the same internet connection you normally use for your business activities.
  2. Download, Install, and Run the connectivity tool using the link provided below and return to this page. Do not close the test plugin while running the tests.
  3. Click 'Start Test.' The test will run automatically, it will take approximately 5 minutes to complete.

The tool will perform the following tests between your network and our cloud services:

  • Capacity Test: Checks your network bandwidth to determine how many concurrent voice calls it can support.
  • VoIP Test: Simulates voice calls on the network, providing call quality metrics.
  • Firewall Test: Ensures that your network firewall allows communication with our service by checking various protocols and ports.


Please enter case number.
Click the link below to download and install the testing plugin.
Choose your nearest test location
Choose number of calls to simulate
Run the Test
The test is initialising...

This test takes around 5 minutes, depending on the quality of your connection.
Do not close this tab, please continue with your normal daily tasks for the most accurate results.
After completion, a report will be generated with guidance to resolve any detected issues.

Your Overall Test Result is

Good

VoIP Test:
Good
Capacity Test:
Good
ALG Test:
Good
.
Test Location:
.